We know that shopping for beads on the internet can be tricky. This is why we offer several worry-free return and exchange offers to keep you beading happy!
I'M NOT IN LOVE WITH MY BEADS
Receive a bead you didn't like? Then let's switch it out for one you do! Return any unwanted beads within 30 days of shipment for full store credit or receive a refund to the card used at time of purchase - minus a 10% restocking fee
WHAT IF I AM RETURNING A SPECIAL?
All returned specials will receive store credit - minus a 10% restocking fee
UH OH! I RECEIVED A DAMAGED BEAD
Broken beads, broken dreams! Send that damaged good back to us we will pay for your return shipping and give a full refund for the damaged bead.
Thanks so much for beading with us online. If you have any questions about retuns or shipping please Contact Us.