Shipping & Return Policy

JJB Returns

 

We know that shopping for beads on the internet can be tricky. This is why we offer several worry-free return and exchange offers to keep you beading happy

 

I’m Not in Love with My Beads

Receive a Bead You Didn’t Like? Then let’s switch it out for one you do! Return any unwanted beads within 30 days of shipment for full store credit, or receive a refund to the card used at time of purchase minus a 10% restocking fee

 

What if I am returning a Special?

All returned specials will receive store credit, minus a 10% restocking fee

 

Uh Oh! I Received a Damaged Bead

Broken beads, broken dreams! Send that damaged good back to us, we will pay for your return shipping and give a full refund for the damaged bead.

 

Thanks so much for beading with us online. If you have any questions about returns or shipping please contact [email protected]

 

Shipping Rates

Our shipping rates are calculated based on your order total and your geographical location. The shipping charge for your order is shown below, to the right of the order value range.

For international orders: Customs/duties charges are the responsibility of the customer. These rates are created by the country that the order is being imported into. Your government will bill you for any customs/duties charges before your order is delivered.

 

USA Shipping Rates

All orders shipping to the United States will be charged a flat rate of $6.99.

 

 

Canada Shipping Rates

$0 – $99.99 – $25.00
$100-$249.99 – $45.00
$250.00 and up – Free shipping

 

 

International Shipping Rates (not US or Canada)

For international orders: Customs/duties charges are the responsibility of the customer. These rates are created by the country that the order is being imported into. Your government will bill you for any customs/duties charges before your order is delivered.

$0 – $249.99 – $50.00
$250.00 and up – Free shipping

 

 

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